Privacy Policy

Effective Date: April 2026

1. Introduction

Welcome to Storage First Ltd (“we”, “our”, “us”). We are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.

This privacy policy explains how we collect, use, and protect your information when you visit our website:
https://www.storagefirstltd.co.uk/

2. Information We Collect

We may collect and process the following data:

Personal details (name, email address, phone number)
Business information (company name, job role)
Website usage data (IP address, browser type, pages visited)
Information submitted via contact forms or enquiries

3. How We Use Your Information

We use your data to:

Respond to enquiries and provide quotes
Deliver our storage and installation services
Improve our website and user experience
Send relevant business communications (where permitted)

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

Consent (when you submit a form)
Legitimate interests (responding to enquiries and improving services)
Contractual necessity (providing services you request)

5. Cookies

Our website may use cookies to enhance user experience and analyse website traffic.

For more information, please see our Cookie Policy.

6. Data Sharing

We do not sell your personal data. We may share information with:

Service providers (e.g. website hosting, IT support)
Legal or regulatory authorities if required

7. Data Security

We take appropriate security measures to protect your personal data from unauthorised access, alteration, or disclosure.

8. Data Retention

We only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including legal and accounting requirements.

9. Your Rights

Under data protection laws, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to processing
Request data portability

To exercise these rights, please contact us.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

11. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Storage First Ltd
Email: sales@storagefirstltd.co.uk
Phone: 0800 061 4699

12. Updates to This Policy

We may update this policy from time to time. Please check this page periodically for changes